Pricing

Use cases · Dating

Boost-pricing personalisation.

Lower the boost price, conversion climbs 1 point. Heavy users cost you 42¢ each.

Boost-style add-on purchases in dating apps are price-elastic in different directions for different cohorts. A fixed price treats every user the same. A t-test on the global revenue-per-user metric obscures the cohort-level wins and losses entirely. Per-engagement-decile CATE, keyed on engagement, days-since-last-match, and current online-cohort density, is the canonical bandit problem.

Worked audit

Velvet · Series-B dating app · ~$26M ARR · 318,940 boost-eligible users

VELVET-2026Q2-AUDIT-005

Projected impact

+$1.1M / yr boost revenue

1 · What the team reported

Boost price test: $7.99 (control) vs $4.99 (variant). Boost-conversion rate 6.8% → 7.8%. Revenue per eligible user $0.54 → $0.39.

Team called it "lower price wins on conversion" and shipped $4.99 globally. Boost revenue fell against forecast; the gap was attributed to "low elasticity."

2 · What our re-analysis found

Doubly-robust re-evaluation by engagement decile shows the $4.99 winner is correct for light-engagement users (deciles 1–3), both conversion and revenue improve. It's wrong everywhere else.

Heavy-engagement users (deciles 8–10) at $4.99 cost $0.42 per user of boost revenue versus what they would have paid at $7.99. The conversion lift is illusory at this segment, they would have converted anyway. Across the ~87,000 users in those deciles over 90 days, that's roughly $330K of foregone revenue in one quarter.

Mid-engagement and recently-matched cohorts also lose revenue at $4.99, though by smaller per-user amounts.

3 · Why the t-test missed it

The aggregate revenue-per-user metric is closer to a population mean and was negative (−$0.15/user), but the team prioritised the conversion-rate winner over the revenue signal, a common pattern when the conversion metric is the team's primary OKR.

Even if the team had prioritised revenue, the global metric still hides which cohorts lose how much. Per-decile CATE is the only readout that says 'raise the price for these users; keep it low for those.'

4 · What we'd recommend

Bandit-personalise boost pricing on (engagement decile × days-since-last-match × current online-cohort density). The bandit handles the cross-vertical drift (cohort density shifts daily) that no static segmentation captures.

Estimated +14% boost revenue · +$1.1M / yr with the same boost feature, no copy change.

Doubly-robust readout · $4.99 vs $7.99 · conversion lift + revenue/user

CohortDR conv. liftDR rev / user95% CI (rev)ESSVerdict
All boost-eligible+13.8% rel.−$0.15 / user[−0.21, −0.09]0.59conv. up, rev. down
Light engagement (1–3)+24.1% rel.+$0.07 / user[+0.02, +0.12]0.46positive on both
Mid engagement (4–7)+12.0% rel.−$0.18 / user[−0.25, −0.11]0.52conv. up, rev. down
Heavy engagement (8–10)+3.2% rel.−$0.42 / user[−0.51, −0.33]0.48money left on the table at $4.99
Recently-matched (last 7d)+6.1% rel.−$0.21 / user[−0.29, −0.13]0.41conv. up, rev. down

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